PRIVACY POLICY

PRIVACY POLICY

PRIVACY POLICY

Nexavenu is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your personal Information.

Protecting your personal information is a top concern for us at  Nexavenu. We must gather personal information about you when you use the https://www.nexavenu.com website (the "Site"), and in order to handle our contractual relationships with our clients. This policy serves to notify you of the terms and conditions under which we process this data in compliance with Law No. 78-17 of January 6, 1978 relating to information technology, files, and freedoms (collectively, the "Applicable Regulations") and Regulation (EU) 2016/679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (the "GDPR").

Nexavenu is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your personal Information.

Protecting your personal information is a top concern for us at  Nexavenu. We must gather personal information about you when you use the https://www.nexavenu.com website (the "Site"), and in order to handle our contractual relationships with our clients. This policy serves to notify you of the terms and conditions under which we process this data in compliance with Law No. 78-17 of January 6, 1978 relating to information technology, files, and freedoms (collectively, the "Applicable Regulations") and Regulation (EU) 2016/679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (the "GDPR").

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What Is Personal Information And Why Do We Collect It? Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.

We collect and process the following categories of personal data:

  • Identification data (e.g. name, date of birth, gender)

  • Contact data (e.g. email address, postal address, telephone number)

  • Account/login credentialsPayment and billing informationInformation collected automatically (e.g. IP address, cookies, browser type, usage data)

  • Any other data you volunteer (correspondence, feedback, etc.)

We collect and process the following categories of personal data:

  • Identification data (e.g. name, date of birth, gender)

  • Contact data (e.g. email address, postal address, telephone number)

  • Account/login credentialsPayment and billing informationInformation collected automatically (e.g. IP address, cookies, browser type, usage data)

  • Any other data you volunteer (correspondence, feedback, etc.)

We collect and process the following categories of personal data:

  • Identification data (e.g. name, date of birth, gender)

  • Contact data (e.g. email address, postal address, telephone number)

  • Account/login credentialsPayment and billing informationInformation collected automatically (e.g. IP address, cookies, browser type, usage data)

  • Any other data you volunteer (correspondence, feedback, etc.)

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. Sensitive information will be used by us only:

•  For the primary purpose for which it was obtained

•  For a secondary purpose that is directly related to the primary purpose

•  With your consent; or where required or authorised by law.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. Sensitive information will be used by us only:

•  For the primary purpose for which it was obtained

•  For a secondary purpose that is directly related to the primary purpose

•  With your consent; or where required or authorised by law.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. Sensitive information will be used by us only:

•  For the primary purpose for which it was obtained

•  For a secondary purpose that is directly related to the primary purpose

•  With your consent; or where required or authorised by law.

How we collect your personal data

  • Directly from you, e.g. when you register, make enquiries, fill out forms, subscribe, purchase.

  • Automatically, via cookies or similar tracking technologies, when you use our website.

  • From third parties, such as service providers, business partners, and publicly available sources.

Purpose

To provide services / fulfill purchases / perform contractual obligations

To respond to enquiries, customer service

Marketing communications (email, newsletters)

Website analytics, improvement of services

Legal or compliance purposes (e.g. to comply with legal obligations)

Lawful Basis Under GDPR

Performance of a contract

Legitimate interests (responding to requests) / contractual necessity

Consent (you may opt-in) or legitimate interest (where permitted by law)

Legitimate interests

Legal obligation

Security of Personal Information:

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files, which will be kept by us for a minimum of 7 years.

Access To Your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.[Your business name] will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining The Quality Of Your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Maintaining The Quality Of Your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Maintaining The Quality Of Your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Privacy Policy Complaints And Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at: hello@nexavenu.com

Privacy Policy Complaints And Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at: hello@nexavenu.com

Privacy Policy Complaints And Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at: hello@nexavenu.com

Policy Updates

We may update this privacy policy from time to time. When we do, we will post the updated version on our website with the “last updated” date. Where required by law, we will obtain your consent to material changes.

Effective date" 16/09/2025

Policy Updates

We may update this privacy policy from time to time. When we do, we will post the updated version on our website with the “last updated” date. Where required by law, we will obtain your consent to material changes.

Effective date" 16/09/2025

Policy Updates

We may update this privacy policy from time to time. When we do, we will post the updated version on our website with the “last updated” date. Where required by law, we will obtain your consent to material changes.

Effective date" 16/09/2025

Markets

APAC: Australia, New Zealand & Singapore

EMEA: Mauritius, France, Middle East, Africa

Offices

Salesforce Tower, Sydney, Australia,

Workshop 17, Moka, Mauritius

Nexavenu acknowledges the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging.
We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.

Markets

APAC: Australia, New Zealand & Singapore

EMEA: Mauritius, France, Middle East, Africa

Offices

Salesforce Tower, Sydney, Australia,

Workshop 17, Moka, Mauritius

Nexavenu acknowledges the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging.
We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.

Markets

APAC: Australia, New Zealand & Singapore

EMEA: Mauritius, France, Middle East, Africa

Offices

Salesforce Tower, Sydney, Australia,

Workshop 17, Moka, Mauritius

Nexavenu acknowledges the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging.
We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.